Customer Service Coordinator

Job Introduction

At Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. 

We are currently looking for a Customer Service Coordinator to join our friendly team in Mountsorrel, Leicestershire. This will be to cover Maternity Leave for a period of 9 months. Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.

Role Responsibility

Reporting directly to the Customer Services Supervisor a large part of your role will be to answer calls from our customers. You will also:

• Liaise with customers regarding delivery queries
• E-mail orders and liaise with other team members regarding customer orders
• Adhere to site Health and Safety policy and procedures at all times

The Ideal Candidate

To be successful in this role the candidate will ideally have experience of customer service within a similar industry. They will also possess:

Skills/Knowledge:

• Customer Interface skills – dealing with stakeholders of varying seniority levels both internally and externally
• An excellent telephone manner
• Computer skills, answering emails, (Microsoft Office, Word, Excel)
• Good accuracy skills
• Effective communication skills both oral and written
• Ability to work under pressure
• Team player

Why Us

In addition, we offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits.  Some of the range of benefits on offer to employees include:

• Bonus scheme
• 25 days holiday
• Holiday purchase scheme
• Contributory pension scheme
• Sharesave scheme
• Access to the Tarmac rewards website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Training and development opportunities

Interested? Why not click here to find out more?  Go on… are you ready to build your future?

Tarmac Trading Limited