Distribution Coordinator - HS2 - Hybrid Working

Job Introduction

At Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. 

We are currently looking for an experienced Distribution Coordinator to join our friendly team based from Tarmac’s Hub close to Birmingham Airport in the West Midlands, the focus of this role will be on our Europe’s largest infrastructure programme, the HS2 project.  This role is commutable either by car or train from Birmingham, Solihull, Coventry, Sutton Coldfield, Nuneaton, Tamworth, Hinkley, Redditch, Bromsgrove and the surrounding areas. 

This is a Hybrid working role upon completion of training

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.

Role Responsibility

You as a Distribution Coordinator will work cross-functionally within our Customer Service Team; this will primarily include the day-to-day communications with our customers to provide the ‘face’ of Tarmac.

Your role as a Distribution Coordinator will include (not exhaustive):

• Ensure ownership on all your customer relationships, via telephone and email, this will be with our customers, suppliers and local teams; including drivers
• Ensure you are providing each and every contact with an enjoyable service experience, by providing a high level of customer care and attention at all times
• Complete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your day
• Collaborate within the team to clarify facts, exchange information, or resolve enquiries and issues
• Contribute to the continuous improvement of the business you're working for by identifying and taking ownership of opportunities for improvement to the processes you use, the services you will provide and the values you can add to the business
• Input of accurate customer data into the CRM system
• Accurately process all order information and respond positively and confidently to our customers' requests, scheduling and planning to ensure timely delivery of orders agreed with our customers optimising cost through effective planning
• Liaise and communicate regularly with all relevant internal departments including but not limited to, Finance, Depot and Purchasing
• As a Distribution Coordinator, you will be developing and demonstrating industry-leading product knowledge which will help you to attain and proactively keep abreast of new trends/products in the market by attending product and vendor training, researching and even self-study

The role of Distribution Coordinator needs to provide flexibility to meet with our plant’s production needs and therefore a requirement for night and weekend working will be associated with this role - this aspect is worked from home

Please note that this role is a 7 month FTC

The Ideal Candidate

To succeed in the role of a Distribution Coordinator the following is what we are looking for in a future colleague:

• Confident in the use of IT systems
• Positive and approachable in your manner
• Demonstrate first class customer service
• A high attention to detail with a positive ‘can-do’ attitude
• Great communication skills with the ability to demonstrate tenacity and resilience when working under pressure
• Enjoy a team-based environment

Why Us

In addition to the role of Distribution Coordinator we offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits:

• Contributory pension scheme 
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc. 
• Access to our Employee Assistance helpline for free and confidential advice 
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause
• Training and development opportunities 

Interested? Why not click here to find out more?  Go on… are you ready to build your future? 

Tarmac is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. 

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Tarmac Trading Limited