General Manager

Job Introduction

At Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. 

We are currently looking for an experienced General Manager to head up our Norfolk Highways Services.

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.

Role Responsibility

The General Manager is responsible for current and future term contracting opportunities in the South region. Working with the leadership team to develop, engage, and deliver strategic term maintenance opportunities to grow the highway services business in the South East.

As part of this role, you will be named Service Director specifically for the TMC contract in Norfolk. Providing support to the leadership team, guidance and direction to ensure that all stated objectives, aims and targets are achieved, you will ensure that the team maximise financial returns (including profit, cash, capex) and ensure full compliance with safety and business policies and procedures.

Key Accountabilities

• Lead the strategic management of the Norfolk Contract
• Delivery against budgeted targets
• Leading on the strategic development of the THS South region to continue to identify, pursue and deliver on new opportunities for TMC
• Take a strategic lead to monitor and improve business integration in the area, and an outlet for Tarmac products and services.
• Delivery of contract KPI’s to maximise the length of the service.
• Drive the Area Operational Strategy, ensuring that all operational activities comply with safety and business policies and procedures and are delivered within the required budget
• Drive the effective management of any exposure to both financial and contractual risk, maximising financial return on all contracts and ensuring prompt cash collection within contract provisions
• Develop & maintain key customer relationships.
• Work closely with internal and external supply to reduce delays and costs incurred through delivery patterns.
• To drive performance improvements and share best practice across the business
• Effective management and coaching of all direct reports and drive full employee engagement.

The Ideal Candidate

Experience

• Background to support vision of success coupled with a strong understanding of the systems and processes required to measure / benchmark success
• Commercial & operational experience
• Managerial experience – requirement for experience in successfully leading and developing team
• Term maintenance experience

Personal Attributes & Behaviours

• Strong Customer Focus - Build partnerships and use deep understanding of customer needs to implement ideas that deliver value
• Continuous Improvement - Identify and create new and innovative ways of doing business and drive improvements
• Leadership - Create a positive team culture and demonstrate leadership and influence within and beyond your own team
• Developing People - Think ahead and take action to ensure team skills and capabilities meet future business needs; understand the aspiration and potential of the team and identify and develop potential
• Communication- Influences others, sell your own ideas by linking them to other people’s values, goals or ideas; willingly and confidently communicate issues and ideas to gain senior management support; sell the benefits behind decisions and changes
• Teamwork - Build a positive team culture; build relationships with other teams across the business to share ideas, break down silos and maximise performance; must put the ‘company good’ before any individual ‘local gain’; must implement ideas to improve team dynamics and team spirit
• Drive - Have a relentless desire and hunger to improve and innovate. Encourage the wider business to improve performance
• Confidence - Demonstrate confidence with a wide range of colleagues, stakeholders and shareholders; maintain confidence and stay calm during difficult situations; make decisions that will be unpopular whilst explaining the rationale for these
• Flexibility - Adapt team approach in line with a more strategic perspective; take a proactive approach, to think ahead and across the business
• Thinking Skills - Step back from a complex situation in order to gain a better understanding; understand the impact of problems and solutions on yourself and others; anticipate obstacles by solving the problem and to implement solutions

Why Us

We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: 

• Car Allowance
• Enhanced Bonus scheme
• Private Health Care
• Training & Development
• Enhanced holiday entitlement
• Contributory pension scheme
• Industry Leading Maternity & Paternity Policies
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc. 
• Access to our Employee Assistance helpline for free and confidential advice 
• Access to join our Employee Communities inc. BAME; LGBTQ+; Working Parents 

Interested? Why not click here to find out more?  Go on… are you ready to build your future?

Tarmac is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. 

Tarmac Trading Limited