Haulage Helpdesk Coordinator
Job Introduction
At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
We are currently recruiting for a Haulage Helpdesk Coordinator to join our fantastic team based in Stancombe, Bristol. Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.
Role Responsibility
Reporting directly to the Business Administration Supervisor and working as part of the Business Administration team you will be responsible for:
- Liaising regularly with Hauliers over the phone
- Daily Haulage administration tasks including mileage queries, inputting haulage rates, and the process of tickets and payments within our system(s)
- Liaising with stakeholders of varying seniority levels both internally and externally. Predominantly, with internal teams Business Administration team, Planners etc.
- Providing excellent customer service
The Ideal Candidate
The ideal candidate will have a strong customer experience background ideally within a Logistics environment. They will also:
- Have excellent communication and organisational skills
- Have experience within an administrative environment
- Have experience of working within a fast paced environment
- Have strong initiative and excellent problem solving skills
- Be a strong team player
- Have the ability to liaise with a variety of teams/stakeholders
- Be computer literate
Skills
- SAP knowledge
- Microsoft Office – (Word, Excel, Outlook)
Why Us
We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits.
Some of the range of benefits on offer to employees include:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice.
- Training and development opportunities
Interested? Why not click here to find out more? Go on… are you ready to build your future?
Tarmac Trading Limited