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Internal Sales Representative, Part -Time

Please Note: The application deadline for this job has now passed.

Job Introduction

At Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.  

We are currently looking for a part-time Internal Sales Representative to join our friendly team based in Solihull, West Midlands. Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.

Role Responsibility

Reporting to the Internal Sales Manager, you will effectively build and develop relationships with existing and new customers to increase sales opportunities in order to maximise revenue growth for our services to ensure that Tarmac is the partner of choice. This will also involve:

  • Processing all customer orders received for your region and providing accurate order confirmations to the customer
  • Order accuracy – in line with business KPI’s
  • Liaising with customers requesting call-offs and recording orders on the processing system
  • Liaising with production team to ensure product availability in with agreed delivery timescales and SLA’s
  • Processing order changes and cancellations in line with the internal processes
  • Processing cash sale orders in compliance with the business rules
  • Achieving targeted ancillary sales within the region by way of upselling
  • Assisting the Internal Sales Manager in researching new business contacts
  • Investigating and resolving customer complaints to a satisfactory conclusion
  • Organising the dispatch of sample products to customers
  • Ensuring that all transactions in AX are completed in a timely manner in line with business requirements and KPI’s
  • Gathering customer feedback via monthly customer surveys
  • Acting as overflow to ensure that all incoming calls are managed
  • Collaboration with stakeholders of varying seniority levels both internal and external to the business

The Ideal Candidate

The ideal candidate will be able to demonstrate previous experience working within a similar environment with a sales background.

Specific requirements:

  • Customer focused
  • Effective use of questioning and listening to establish customer needs
  • Selling – able to create rapport through considered questioning and accurate active listening.
  • Clear and concise communication (both oral and written)
  • Demonstrate positivity and desire to succeed
  • Team player

Why Us

We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:

  • Bonus scheme
  • Enhanced holiday entitlement
  • Contributory pension scheme
  • Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
  • Access to our Employee Assistance helpline for free and confidential advice
  • Training and development opportunities

Interested? Why not click here to find out more?  Go on… are you ready to build your future?

At Tarmac we are passionate that our workforce reflects the communities where we operate. Our ambition is that everyone regardless of level, role, or background will enjoy an environment of respect, inclusion and belonging. We actively remove barriers to ensure everyone is supported and can reach their potential with us. We take active steps to encourage people from a broad range of backgrounds to apply for jobs at Tarmac as we believe a diverse, inclusive company will enable everyone to thrive. We are a disability confident employer and will make reasonable adjustments as required. We are committed to support part-time and flexible working and believe getting the balance right is critical to personal and professional success.

Tarmac Trading Limited

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