Public Liaison Officer

Job Introduction

Founded in 1968 Griffiths are one of the leading civil engineering and construction organisations working in Wales, the English border counties, and the West of England. 

We are very proud of our history and what makes us the company we are today. We also have huge ambitions for the future and want to continue our growth and innovation to remain at the leading edge of our industry we offer a range of career development opportunities as a Business Unit of Tarmac PLC. We are looking for people who share this passion, enthusiasm, and collaborative approach to join our team. As part of a global business in CRH, the career opportunities are limitless. 

We are currently recruiting for a Public Liaison Officer to join our team covering the Mid Wales region. The role will cover numerous Griffiths infrastructure and rail projects within the region, and will manage key relationships with the company’s neighbours, stakeholders, and the wider community throughout the projects life cycle.  The region includes the major project at Dyfi Bridge, this important and strategic scheme involves the construction of an innovative bridge across the Dyfi estuary at Machynlleth. https://gov.wales/a487-new-dyfi-bridge-overview  

We’re working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds. We are open to flexible working options, such as part time and job share, and are able to offer flexibility around work hours and location of work, however there will be a need to spend a portion of time at project sites. 

Role Responsibility

Reporting directly to Future Generations Team, within the SHEQ Department and working closely with the scheme project managers, your duties will include: 

• Developing, implementing and managing community liaison, customer care and communication plans. 

• Liaising with all key stakeholders including emergency services, local council/councillors and attending stakeholder forums. 

• Keeping all businesses and stakeholders informed of upcoming works and proposals including traffic management and parking restrictions. 

• Take a lead in the preparation, recording and distribution of community engagement materials, this will be a full range of communication and engagement media to ensure that the full spectrum of communities are engaged.  For example, updating project information boards, managing social media and websites and project information centres. 

• Managing, coordinating and responding to customer contacts, enquiries and complaints  

• Maintaining records, including a compliments/complaints register. 

• Working closely with the site and Future Generations team to identify potential issues and risks along with suitable mitigations 

• Registering sites with the Considerate Contractor Scheme and managing requirements to achieve excellent scores. 

• Supporting community events and charities. 

• Develop and maintain an effective site visit programme, identifying opportunities to showcase performance internally and externally 

• Liaising with schools, colleges and universities to raise the profile of our industry using our Sally Safesteps and Bridges to School programmes and representing the company at careers fairs. 

The Ideal Candidate

The ideal candidate will have:

• Able to demonstrate their ability to understand, empathise and work closely with a local community with a diverse range of issues relating to the development of a major highway scheme.  
• Excellent communication and written skills 
• Self-starter able to manage deadlines 
• Community relation and stakeholder management experience 
• Team player with ability to influence and negotiate 
• Strong analytical and problem solving skills 
• Computer literate and proficient in Microsoft Office 
• Full driving licence  
• Clean DBS check 

Desirable 

• Experience of working on large civil engineering/building infrastructure projects and/or construction industry 
• Experience of communicating and engaging with communities around construction activities 
• Member of CIPR and relevant qualification 
• CSCS card 
• Good knowledge of the regulatory environment in construction/rail/utilities industries 

Why Us

We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: 

• Car allowance or Company Vehicle 
• Contributory pension scheme 
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc. 
• Access to our Employee Assistance helpline for free and confidential advice 
• Access to join our Employee Communities inc. BAME; LGBTQ+; Working Parents 
• Training and development opportunities 

Interested? Why not click here to find out more?  Go on… are you ready to build your future?

Tamac is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Tarmac Trading Limited