Service Manager - Mersey Gateway
Job Introduction
At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
We are currently looking for a Service Manager to join our friendly team based in Runcorn to work on the Mersey Gateway Project.
We’re working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.
Tarmac has a strong presence within the North West of the UK , delivering a number of key well established Highways Term Maintenance contracts both within the Local Authority and Private Sectors.
As part of our ongoing strategy to deliver high quality services to our Clients and grow our maintenance business , 2 key positions have become available to lead on the delivery of contracts within our current portfolio and also contribute to securing further opportunities in the North West region and beyond.
Role Responsibility
Reporting directly to the General Manager - Highway Services, a Service Manager has direct responsibility for the contract, leading a team to ensure that the contract is delivered safely to the satisfaction and performance expectations of the Client and to budget within an environmentally friendly manner. They will also be responsible for the following:
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Lead and ensure delivery of the Contract
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Delivery of Contract Budget(s)
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Drive the effective management of any exposure to both financial and contractual risk, maximising financial return on all contracts and ensuring prompt cash collection within contract provisions.
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Develop & maintain key client relationships.
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Work closely with internal and external supply chain to ensure requirements of contract specification are delivered
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To drive performance improvements within your Area of responsibility and share best practice across the business
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Effective management, coaching and development of all direct reports and drive full employee engagement
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To ensure policies and procedures including health and safety requirements are fully compliant with legislation, and changes are effectively communicated
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Drive performance improvement in relation to zero tolerance towards accidents, instilling a culture of health and safety best practice by setting a personal example.
The Ideal Candidate
The ideal candidate will be experienced in leading the delivery of a Highways Maintenance contract and be familiar with contractual mechanisms.
A relevant industry qualification to degree level would also be advantageous
You should; be largely qualified by experience relating to industry standards and/or possess good Higher Education Achievement (HND/HNC Level) or Degree.
As well as possess the following skills/knowledge;
- Product / Service Technical Knowledge
- Health & Safety NEBOSH or IOSH Certified
- IT Literate Word Excel, Project, PowerPoint and Google Chrome
- Operational technical Knowledge
- Financial Management Systems
- Company Procedures & QA Requirements
- Proven Management experience
- Ability to work to tight deadlines.
- Effective communication skills
Why Us
We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits.
Some of the range of benefits on offer to employees include:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice.
- Training and development opportunities
Interested? Why not click here to find out more? Go on… are you ready to build your future?
At Tarmac we are passionate that our workforce reflects the communities where we operate. Our ambition is that everyone regardless of level, role, or background will enjoy an environment of respect, inclusion and belonging. We actively remove barriers to ensure everyone is supported and can reach their potential with us. We take active steps to encourage people from a broad range of backgrounds to apply for jobs at Tarmac as we believe a diverse, inclusive company will enable everyone to thrive. We are a disability confident employer and will make reasonable adjustments as required. We are committed to support flexible working and believe getting the balance right is critical to personal and professional success.
Tarmac Trading Limited