Minimix Manager

Job Introduction

At Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. 

Tarmac are recruiting for an experienced new colleague to work as our Minimix Manager for our Readymix ‘RMX’ business to join our friendly Midlands team where you will be based from ‘The Hub’ in Mountsorrel, Quorn, near to Loughborough in Leicestershire. This role is commutable from such locations as Loughborough, Leicester, Melton Mowbray, Barrow upon Soar, Syston, Shepshed, Coalville, Ashby-de-la-Zouch, Ibstock, Swadlincote, Measham, Tamworth, Atherstone, Hinkley, Nottingham, Derby, Long Eaton, Kegworth, Burton upon Trent and the surrounding areas.

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.

Role Responsibility

You as the Minimix Manager will work cross-functionally managing our Midlands Minimix®, Didimix® and Newark Concrete, this will primarily be the day-to-day sales, management and communications with customers to provide the ‘face’ of Tarmac. You will work strategically to develop short - medium - and long-term performance plans for the business. You will keep abreast of the wider regional and external business markets, adapting the Minimix strategy to meet the demands of an ever developing market.

Your role as the Minimix Manager will include (not exhaustive):

• Be the primary link between Tarmac and its customer accounts, providing clear and principled direction to enhance the customer experience
• Strategically manage a portfolio of Minimix customers to deliver against targeted sales volumes, price and profitability targets
• Identify opportunities to maximise our cash position through efficient and effective trading
• Provide the business and associated departments with external market intel around product demand and mix interest to support the continual evolution of our strategy approach
• Main point of contact for customer complaints and ensure these are resolved in a timely manner and maintaining customer relationships
• Support the senior management team in improving invoicing performance
• Work closely and collaboratively with business units and provide service solutions which meet and exceed customer specifications
• Provide the General Manager with monthly key metrics and performance rating reports,
• Embed and demonstrate the Tarmac values in all activities Manage the input of accurate customer data into the CRM system
• As part of a wider; varied team, work and deliver in-demand products, and as a result to deliver profit to the business
• Building relationships with the key stakeholders – maintaining regular contact to Introduce new products and technologies to our customers

Key Stakeholders you will liaise within the responsibilities of this role:

• External - Customers - Hauliers (ICH) - Partner Contractor's - Industry bodies
• Internal - Customer service teams - RMX and National Commercial Teams - RMX management team - Finance team

The Ideal Candidate

To succeed in the role of a Minimix Manager the following is what we are looking for in a future colleague:

• Demonstration of managing and developing customer accounts
• Working cross-functionally to deliver customer requirements
• Demonstrable experience of utilising commercial tools and forecasts
• Influencing skills, negotiation skills, change management skills
• An excellent understanding of regional market and a strong understanding of competitive landscape
• Able to identify customer needs and build solutions & comprehensive product knowledge Emotional resilience, self-awareness and empathy
• Confident in the use of IT systems
• The willingness to travel between Tarmac offices, this will be required in the role

Experience of Readymix RMX would prove extremely beneficial; although not essential.

Why Us

In addition to the role of Minimix Manager we offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits:

• Bonus scheme 
• Enhanced holiday entitlement 
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause
• Training and development opportunities

Interested? Why not click here to find out more?  Go on… are you ready to build your future? 

Tarmac is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.

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Tarmac Trading Limited