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Order Coordinator

Job Introduction

At Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. 

We are currently looking for an Order Coordinator to join our friendly team in Wolverhampton.

We’re working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.

Role Responsibility

In the role of Order Coordinator, you will be responsible for but not limited to:

  • Processing customer orders, amendments, and cancellations in an accurate and timely manner and in accordance with internal processes and KPI’s
  • Managing numerous customer specific order inboxes
  • Providing customers with order acknowledgments
  • Monitoring and tracking direct to site bulk call-off orders and maintaining regular contact with customers until bulk order requirements are complete
  • Process and co-ordinate customer complaints
  • When required, assist with the resolution of invoice queries
  • Contribute to continuous improvement initiatives
  • Provide customers will exceptional, best in class customer service

The Ideal Candidate

The ideal candidate for the role of Order Coordinator will have experience in a similar role as well as:

  • Customer focused
  • Ability to develop effective relationships with internal and external customers
  • Effective communication and influencing skills to support goals and objectives
  • Manages own workload to meet the demands of the role and exceed sales targets
  • Ability to influence decision makers to support achievement of goals and objectives in line with the parameters in which the role operates

Why Us

Along with the role of Order Co-ordinator we additionally offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: 
Bonus scheme 
Enhanced holiday entitlement

Contributory pension scheme 
Access to the Tarmac Reward website with discounts on retailers, holidays, etc. 
Access to our Employee Assistance helpline for free and confidential advice 
Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause
Training and development opportunities 

Interested? Why not click here to find out more?  Go on… are you ready to build your future? 

 Tarmac is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.

Tarmac Trading Limited

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